Seeking Experienced Helper — Newborn & Toddler Care

We are an international family in Hong Kong looking for an experienced, mature, and proactive helper to join our household long term. This role is best for someone who enjoys caring for young children, takes pride in doing things carefully, and wants a stable job with a fair family.

We are a calm and caring home. We teach our kids to speak politely, help with small chores, and treat the helper well. We value honesty, good judgment, and careful work, and we believe the right helper should feel trusted, appreciated, and supported in her role.

About the role

Family: 2 adults, 1 toddler, and a newborn expected soon.

Start date: Flexible, ideally as soon as possible or by early August

One parent is hands-on with the kids, especially the newborn, but also works part-time and has her own schedule. We are looking for someone who is comfortable helping with the kids, working together with the parent, and managing her own daily tasks independently.

This is a one-helper household in a large home. We support the role with extra cleaning help for heavier tasks, plus robot vacuum/mopping machines, bottle-washing / sterilizing equipment, and other helpful tools to reduce repeated manual work.

No elderly care and no pets.

Who we are looking for

Please apply only if you have:

• Min. 5+ years working experience in Hong Kong
• Strong experience with Western or international employers
• Hands-on newborn and toddler care experience
• Good spoken English and clear communication
• Careful hygiene around baby care, food preparation, laundry, and cleaning
• Mature, calm, honest, organized, proactive, and reliable working style
• Able to notice what needs to be done without always waiting to be told
• Willing to learn our family’s way and follow it consistently
• Looking for a stable long-term role
• Reference letter(s)
• Previous employer willing to do a direct reference call

Finished contract or employer relocation is strongly preferred. Break contract may be considered only for the right candidate with strong references and a clear reason.

First aid training, newborn care training, childcare courses, or experience caring for a newborn from birth is a strong advantage.

Main duties

• Supporting newborn & toddler care
• Household cleaning & maintenance
• Laundry, ironing, organization
• Kitchen support (e.g. washing vegetables, prepping ingredients, keeping the kitchen clean)
• Occasional simple toddler meals
• Telling us early if something needs attention
• Occasional car cleaning (once a month)

One parent usually cooks the family meals. We do not need the helper to be the main cook for the family, but basic cooking ability, simple toddler meals, and good kitchen care are important.

How we work

We see this as teamwork. Our helper is a valued part of the household team. We give clear guidance and priorities, then trust you to manage your day well.

On busy days, the kids come first. If anything cannot be finished properly that day, we simply agree what can wait. If you need anything missing to do the job properly, you can tell us. We are happy to provide reasonable things that help you work better, safer, and to a high standard.

We want our helper to eat well, rest properly, and have enough energy, because caring for young children and the home requires attention and patience.

What we offer

• Up to HK$7,500 monthly salary for the right candidate
• Performance-based bonuses for consistent excellent work
• Private helper room and bathroom
• Healthy food provided- Sunday rest day and statutory holidays
• Extra cleaning help for heavier tasks
• Robot vacuum/mopping machines and helpful tools, so you do not need to do all repeated cleaning tasks manually
• Fair communication
• Stable long-term employer relationship

For the right long-term helper, we believe care should go both ways. You help care for our children and home; we also care that you can support and see your own family. When trust is built, excellent work will be rewarded through bonuses, home leave support, flight support, or other thoughtful help where appropriate.

To apply, please send a short message with:

1. A short personal introduction and why this role feels like a good fit
2. A short summary of your newborn and toddler care experience
3. Reference letter(s) from previous employer(s)
4. Which previous employer can speak with us for a direct reference call

Please make sure your HelperPlace profile is updated with your contract status, start date, Hong Kong experience, previous employers, and main skills.

More details will be shared with shortlisted candidates, thanks so much.