Finding the Best Maid Agency in Hong Kong

Finding the Best Maid Agency in Hong Kong


17 Aug 2023 | 5 min read

Choosing a domestic helper is not easy, especially with all the tragic stories floating in the media. Maids have been caught on CCTV cameras to be stealing gadgets, jewelry, money, and other valuables. Entrusting children in the care of domestic helpers may not be easy for you. However, the need for domestic help remains. This is why, choosing the right maid agency is of paramount importance. You need to select someone who is trustworthy and provides excellent quality of service. Here are some tips put together to help you make the best choice while searching for a domestic helper agency.

What Are The Top 10 Best Maid Agency in Hong Kong?

Here is a list of the top ten reputable maid agencies in Hong Kong that offer excellent domestic maid services. They are reliable and trustworthy, and they meet high standards in terms of service and client satisfaction.

1) HelperPlace

Price: HK$350 to HK$550 (Direct Hire) - No placement fees for Helpers

HelperPlace is one of the best platforms for finding domestic helpers of your choice. It is simple to use and easy to understand. If you are seeking for a domestic helper, all you need to do is post your job offer on the website. Hiring a helper without an agency can be easy and fast If you focus on Helpers who are finishing their employment contract in Hong Kong. To recruit the most suitable maid who will be a perfect match for you, HelperPlace is the one-stop destination. On exploring the website, you can also get information about the recruitment process, contract rights, and details of each candidate. This is by far, one of the fastest platforms to find domestic helpers and the best solution to directly hire a helper already in Hong Kong. You will be notified of suitable applications in no more than a few hours.

2) Fair Employment Agency

Price: from HK$5,800 to HK$15,300 - No placement fees for Helpers

Fair Agency is a non-profit agency that is a leading establishment in Hong Kong (accredited license for Filipino and Indonesian helpers). They employ domestic helpers who are professionals and proficient. Finding the right pair of employer and domestic helper is an important aspect of their work. Another praiseworthy feature of this helper agency is that their services are 100% ethical and strongly recognized in Hong Kong.

3) HKO Arigatoo Agency

Price: $3,000-$9,900

HKO Arigatoo Phil Maids, founded in Hong Kong in August 2017, is directed by Ms. Kon, an experienced Japanese teacher. The agency specializes in introducing Filipino domestic helpers, including those who have recently completed contracts in Hong Kong, those with previous experience in Hong Kong or abroad, and new arrivals from the Philippines. All domestic helpers undergo general training in the Philippines and hold TESDA Domestic Work NCII Certification. Additionally, the agency offers special training for Japanese families, covering manners, cultural differences, and other aspects, upon employer request. They also support the helpers' skills in Japanese language and cooking. Employers seeking suitable helpers can communicate their specific requirements to the agency.

4) Arrow Employment Services

Price: from HK$3,800 to HK$12,800 - No placement fees for Helpers

Arrow Employment Services is a reputable maid agency that has an extensive process of selecting their employees. This agency performs careful screening and training of applicants along with providing education, classes, and follow-up services to ensure that you have the best-hired help in your household.

5) Sunlight HK

Price: $11,980 and Up - High placement volume

Sunlight Employment Agency, established in 1996, holds the distinction of being the largest employment center in Hong Kong. With its flagship stores spanning nearly 10,000 square feet in North Point and 3,400 square feet in Central, it offers the most comprehensive information on maids. The agency rigorously selects all helpers, ensuring their suitability for placement, and has served nearly 200,000 families with foreign domestic helper services. To enhance the skills and performance of their helpers, Sunlight Employment Agency operates professional training centers in North Point and Central. They also provide extensive after-sales support to ensure employers' satisfaction throughout the hiring process.

6) Overseas Employment Center

Price: Subject for Inquiry - High placement volume

Established in 1976, the Overseas Employment Center has emerged as a prestigious agency that focuses on offering domestic help services within the maid industry in Hong Kong. With a rich history spanning over four decades, their extensive expertise has propelled them to become the foremost maid center in the region. They take great pride in their capacity to meet the distinct requirements of almost 200,000 Hong Kong families, delivering personalized and exceptional maid services. Their unwavering dedication to excellence and wealth of professional knowledge distinguishes them as a top-tier provider of domestic help agency services.

7) Top Aid Employment

Price: $2,888-$14800 - No placement fees for Helpers

Top Aid Employment offers reliable and skilled candidates for domestic, gardening, and driving roles. They prioritize customer satisfaction and provide professional services. Whether you're in Hong Kong or elsewhere, their POEA Accredited Company sources qualified candidates from the Philippines known for their integrity and readiness to tackle any challenges.

8) Maria Maids Corner

Price-$3500 and Up - No placement fees for Helpers

Maria Maid's Corner Agency is a multilingual employment agency situated in Hong Kong. They specialize in identifying the perfect foreign domestic helper to cater to each client's unique needs and preferences, ensuring a hassle-free and clear hiring process. Their exceptional service is tailored to individual requirements, starting from the initial consultation all the way to obtaining the helper visa, setting them apart from other domestic helper agencies in Hong Kong.

9) WEcarehelpers Employment Agency

Price: from HK$6,900 to HK$16,800 - No placement fees for Helpers

WEcarehelpers Employment Agency is a professional maid agency that provides excellent personalized helpers who can meet all your needs with domestic work. They ensure the best quality of maid services through extensive background checks, comprehensive training programs, and strict work protocols. You can get native English-speaking or Chinese-speaking helpers from WEcarehelpers Employment Agency. Now that you know the best tips on how to choose the best maid agency and you have the list of the best agencies, hiring domestic help will no more be a hassle.

10) Yes Mom Employment Agency

Award-winning service, offering expert recruitment, thorough screening, and efficient visa processing. They provide professional services for employers to search for and hire suitable helpers based on their preferences and requirements. Yes Mom Employment Agency aims to simplify the hiring process and ensure a successful match between employers and helpers.

What to Consider in Choosing The Best Maid Agency in Hong Kong?

Here are some tips put together to help you make the best choice while searching for a domestic helper agency.

Any Employment Agency must be accredited

The maid agency you choose must have the required license from Hong Kong Employment Agency Department, to run the agency. Do not trust those agencies that refuse to show their license and permit. Ensure that the agency you are sourcing a maid from is legitimate and follows laws and regulations. You can ask your family members or friends for recommendations. That way, you can save yourself a lot time that would be otherwise spent in research. However, if you are on your own, do not forget to check out the credentials of the agency. While doing a background check, check out what the online reviews (Facebook) have to say. Ask the agency for references and testimonials. Here are some questions that will help you determine if the agency is reliable.

  • Does the company inform you about your responsibilities as an employer?
  • Do the maids have the agency’s protection and guidance under the law?
  • Are the online reviews mostly positive?

Professionalism and Training

Housekeeping needs vary from one household to another. Finding the right maid agency that meets all your criteria is not an easy task. However, narrowing down your decision based on the most important criteria can make it relatively easier. While choosing a maid agency, speculate on their professionalism. The first step is to check their online presence. Take a look at the website of the agency and go through the homepage. If the looks are pleasant, professional, and realistic, it is a good sign indicating that the agency is prudent and serious about its business. Next, you must find out if the maids have professional training and if they are certified. This is a very important aspect that you must consider because the services you receive will ultimately boil down to this. If the maid is efficient, reliable, and has a professional approach, you are in good hands. Inquire the agency if the essential details are not provided on the website.

Choosing a Suitable Domestic Helper

After you have pinned down your decision and chosen the right maid agency, it is time to find the maid who will be a perfect match for your requirements. You must be diligent in the hiring process and have realistic expectations. Discuss your needs with the agency and inform them about the chores that you need help with. Whether it's cooking, cleaning, doing the laundry, mowing the lawn, or looking after the entire household along with your kids, you should make an informed decision. Interview each maid and ask about her work experience, resume, training, expectations from the job, strengths, and weaknesses.