Domestic Helper Insurance in Hong Kong

Domestic Helper Insurance in Hong Kong


14-08-2020 | 5 min read

Like many other insurances that we often hear of, domestic helper insurance also covers most of the expenses, usually the basic ones which you might fear to incur incase anything goes wrong in the future. Not necessarily would the person turn out to be untrustworthy but since they are human as well, they can have issues with health and unforeseen circumstances. The domestic helper insurance company keeps in view all the possible situations and tries to cover most expenses. Keep in mind that employers of domestic helpers are required to provide the helper with free medical treatment under the terms of a standard employment contract. A good domestic helpers insurance will protect you against liabilities under Employees’ Compensation Ordinance when the Domestic Worker sustains bodily injury by accident or disease arising out of and in the course of employment in Hong Kong. The insurance will also cover personal accident, hospitalisation, surgical or medical expenses. Since you are hiring the helper, taking care of all the insurance formalities is your part of the game.  Domestic helper insurance is required by Hong Kong law and as an employer, you need to obtain Employee Compensation Insurance coverage. It is very important for you to be conscious to make the right decisions to gain the highest efficiency from your deal. There are a number of things you should be careful of while choosing the best deal for you and chances are you’ll end up being satisfied with your choice.


This should be one of your principle concerns when browsing through the domestic helper insurance options. The market is flooded with insurance options to choose from so you’re lucky to have an ample ground to do your research on. In order to compete with each other and gain the larger share of the market, insurance companies offer the lowest premiums which is the monthly amount to be paid to the insurance company. Although the amount of the premium greatly depends on the company, there are other factors that determine the amount, like the age of your helper because the younger the helper is, there would be fewer chances for them to incur any medical cost. Secondly, the premium will also depend on the time frame of the coverage you are planning for. For a smart decision be ready to invest some time and effort into this matter.


The competition amongst the domestic helper insurance companies, which we also mentioned in the previous point comes to the customer’s benefit once again. The cut-throat competition also applies to the coverage each company gives to its clients. The insurers want to come up with as many options as they can so every need is catered for. It is always better to make your list of requirements that would make up your ideal insurance package and check the company coverages accordingly. However, while making the list the very careful that each coverage is likely to add to the cost and the premium should not go beyond what you can’t afford. Below are some of the circumstances that you would ideally want your choice of domestic helper insurance company to cover.

1) Medical and Health Insurance

This is one of the most important areas to be covered by your domestic help insurance company. Since your domestic help is human too, they are equally prone to accident and health hazards as any of your family members. Thus to avoid the huge hospital bills that might come your way after the help falls sick or gets in an accident, it’s better to cater for all of it in advance

2) Personal Accident Coverage

This coverage is often confused with the medical insurance but PAC (personal accident coverage) covers most of the lump sum expense in more serious situations like death or permanent disabilities due to any mishaps. This coverage is usually of a high amount than the rest of the coverages

3) Repatriation Expenses

To cover a part of the repatriation expenses for helper when in need to return to her country due to illness or in the event of unfortunate death.

4) Domestic Worker Liability

The Domestic Worker Liability should also be one of the important ones in your checklist. This is a protection from third party liability caused by your helpers whether its accidental physical injury to others or accidental damage and loss to others' properties.

5) Cancellation Refund

Not many domestic helper insurance policies offer this. The ones that do always have an edge since they understand that helpers might not fit in and the contract can always be terminated between the employer and the employee. Thus, companies give a three-month time frame to their customers where they have the option of canceling the policy and claiming refund in the given time

Claim Procedures for Domestic Helper Insurance

It often happens that most of us become so blinding by the very attractive domestic helper insurance deals that we don’t consider how the claims should be demanded and what the procedure to get them is. That’s the trick most of the companies play by giving attractive coverages. Many times the claims are never made in order to avoid all the hassle of the paperwork and the formalities the company has set. So make sure that the insurance company makes all the process stress free, enough for you to actually make use of the coverages when the need arises. Companies usually give all the comfort to their customers and make procedures easy for their convenience, insurance work still requires quite some time and effort. If you’re not ready to sign up for stress, we are pleased to connect you with the right insurance company. We partner with global leaders in the insurance industry to provide multiple options for your various coverage requirements and we offer discount. Contact Us