We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Social Account (Optional), images and profile picture. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
All collected data is uploaded to https://api2.helperplace.com. This URL is Helperplace's official server and it's being managed under Helperplace's direct control.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personalidentification information may include the browser name, the type of computer and technical information about Usersmeansof connection to our Site, such as the operating system and the Internet service providers utilized and othersimilar information.
HelperPlace may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send Users information they agreed to receive about topics we think will be of interest to them.
We may use the email address to send them information and updates pertaining to their order. If User decidesto opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Unless you become a Registered User, subscribe to email alerts or become an Advertiser, HelperPlace does not collect information that identifies you personally. Registered Users can modify or delete their Account or Email Alerts preferences at any time by going to the ‘My Account’ area of the Site. In addition to the methods listed above for users to update their information, any user is able to at any time request that HelperPlace deletes any personal information held by us by contacting us.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
One of the features of our mobile app is the ability to use your social account data for social login. This means that you can sign in to our app using your existing social media accounts, such as Facebook, Google, Apple, etc. By doing so, you agree to share some of your social account data with us and our third-party authentication service provider. This data may include your name, email address and profile picture. We use this data to create and manage your account on our app, to personalize your experience, and to provide you with relevant content and offers. We do not sell or share your social account data with any other third parties without your consent. Your Social Account data is uploaded to https://api2.helperplace.com. This URL is an official server of Helperplace and managed under direct control of Helperplace.
You can choose whether or not to use the social login feature on our app. It is an optional feature that you can enable or disable at any time. If you do not want to share your social account data with us or our third-party authentication service provider, you can use the normal email login method instead. You can also review and update your privacy settings on your social media accounts to control what data you share with us and our third-party authentication service provider.
We do not disclose, sell, share, or rent Users personal identification information to others, except if you have agreed to receive privileged and discount offers from our partners. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Tel: +852-8191-7020 – email: “email@example.com”
Room P, Unit 4, 2/F, Sunray Industrial Centre, 610 Cha Kwo Ling Road, Yau Tong, Kowloon, Hong Kong